Operations Coordinator

TDC Icon colour-e989afd2

Name: Trevor Watt

Phone: 02 8332 2100

Email: trevor.watt@tdc.com.au

Location: Sydney

About TDC

TDC – Technical Direction Company is Australia’s leading supplier of video technology solutions, people and production for the Live Events and Entertainment Industry. We create jaw-dropping moments that push the boundaries of entertainment production. Currently, TDC is working with DNSW as a Vivid Sydney collaborator, providing the technology that powers Vivid Sydney.

Every Pixel is Everything to Us. Technology drives what we do, and we constantly explore and invest in the latest high-end video equipment to deliver projection mapping, LED technology, virtual production, xR, automation, immersive technology, event production, broadcast, and camera tracking solutions for our clients.

Our people are at the heart of everything we do. Our people are our most important asset, we continuously invest and value their development. TDC provides a proprietary training program – TDCT – which is available to everyone to develop their technical skills and learn about the latest and greatest technology available to our industry.


The Role

An opportunity has arisen for an Operations Coordinator to play an integral role in a collaborative team environment. This is a hands-on and busy role where you will be supporting the Operations and Client Services teams in planning the requirements to deliver TDC’s large-scale video technology projects.

What You Have

Your experience working across multiple projects and strong attention to detail will be key to your success. We are also looking for someone with:

  • Extensive experience with resource scheduling or rostering in a high-volume environment.
  • Experience working within a busy team environment.
  • A drive to solve problems and an obsession with multitasking.
  • A genuine passion for people and their welfare.
  • A high level of attention to detail and thorough approach to work.
  • Exceptional analytical skills and proven decision-making capabilities.
  • Demonstrated ability to work under pressure and to tight deadlines.
  • Strong communication and the confidence to liaise with stakeholders at all levels.
  • A calm and approachable demeanour and a caring and nurturing nature.
  • The self-motivation to effectively work both autonomously and as part of a team to achieve results, accomplish goals and accept responsibility.
  • Prior experience in the AV industry or previous experience in an operations role (desirable but not essential).

What You Will be Doing

Once you’ve been trained on our systems and settled into the Operations Team, you will be:

  • The go to person for all information relating to our crew, coordinating all aspects of crew scheduling via our program – Personnel Manager.
  • Participating in forward-planning to ensure adequate crewing resources are pre-scheduled well in advanced.
  • Ensuring crew welfare standards are adhered to and monitoring crew work hours closely to ensure adequate time is scheduled for rest, training and development.
  • Building and developing knowledge of our technical equipment and staff competencies to ensure crew are rostered appropriately.
  • Making sure technical crew have all production details required and are well briefed prior to each event.
  • Reviewing timesheets, and expense claims for payroll processing
  • Maintaining crew resource databases and profiles.
  • Providing crew with travel arrangements and ensuring all information is updated in Personnel Manager accordingly.
  • Confirming that all crew have appropriate PPE and uniforms for events.
  • Fostering a “Safety First” workplace by handling all WHS incident and hazard reporting by following processes to ensure all information is correctly tracked.
  • Coordinating and verifying that venue inductions are completed and ensuring that crew have appropriate tickets and licensing.
  • Building close relationships with everyone in the TDC team; working closely with not only your fellow Operations team members but also with our technical, client services, warehouse, and business teams.
  • Developing lasting relationships with TDC clients, suppliers, and contractors.

What We Offer

TDC works hard to create a culture that will challenge and energise you while giving you the support you need to really grow your career with us. You can rest assured that your hard work will never go unnoticed. We can offer:

  • A positive workplace with an ongoing commitment to continuous improvement and your development.
  • The opportunity to take your career to the next level working across a variety of industries.
  • Work for an agile company that values your ideas.
  • Alexandria-based office with staff parking provided.

Don’t miss this opportunity to join an industry leader that provides long-term career options. Send your application to careers@tdc.com.au now to apply.

Please note that only shortlisted candidates will be contacted.

Application close 30/06/2022.


Recent Posts