Permanent Venue Theatre Technician – Staging


Name: Ben McPharlin



Location: Sydney, NSW


The Century Venues Group, Australia’s most creative and entrepreneurial venue operator, is the Manager of The Concourse Chatswood: a state-of-the-art hub for culture, entertainment and information, offering a unique mix of venues.

Conveniently located in the heart of Sydney’s North Shore, The Concourse Chatswood is Sydney’s most vibrant and exciting entertainment destination.


The Concourse is home to a 1000 seat Concert Hall, 500 seat Theatre and 500 capacity flat floor exhibition space.

An opportunity exists for experienced Theatre Technicians to become involved in one of Sydney’s leading performing arts spaces. Working within the in-house casual technical team your knowledge and experience will form an integral part of The Concourse experience to both clients and patrons.


Working under the direction of the Technical Manager, the Venue Technician has the following responsibilities:

  • Plan and carry out preventative and ad-hock maintenance across the site both in and outside your department.
  • Oversee various aspects of the planning and delivery of technical operations for performances and events held at The Concourse. Ensuring the highest quality for our customers and stakeholders.
  • Maintain, prepare and collate equipment required for upcoming events including technical equipment, furniture and consumables.
  • Conduct risk assessments and assist in the development of Safe Work Method Statements in line with industry standards and expectations.
  • Comply with current WHS legislation, venue policy and procedures, Risk Assessments, Safe Work Method Statements and current industry standards.
  • Operate technical equipment within your department at a high professional level, and be willing to work and operate across all departments as required.
  • Be highly flexible in hours of work, committed to a rotating shift basis available 7 days a week.
  • Provide feedback to the Technical Manager with regards to better processes, increasing efficiency, and reliability within the technical department in order to better achieve outcomes for Century Venues and our clients.

The responsibilities of this position require the successful applicant to be comfortable working in a dynamic, multi-venue performing arts space, and the challenges that come with that including irregular and long shifts, physically demanding work and live performance deadlines.  


  • Technical experience at a high level of your department specialisation – Staging & Stage Management
  • Knowledge and experience in:
  • Live performance stage management.
  • Theatrical fly towers, their use and operation (rope or automated)
  • Risk assessments and WHS policy and procedures.
  • Set design principles and their construction.
  • Following staging plans and mark-ups.
  • Basic or Intermediate Rigging License (or willingness to obtain)
  • Best practice in use and maintenance of cycloramas, scrim and other soft materials.
  • Hanging scenery using engineered rigging systems.
  • General understanding of all technical disciplines and ability to coordinate departments during bump ins, and rehearsals.
  • Call show cues
  • Create, modify, interpret and communicate production documentation.
  • Respond to emergency situations calmly and efficiently. Directing crew and clients through necessary steps as outlined in procedure documentation.
  • Willingness to operate basic AV equipment as productions require and resources allow.
  • Interest/experience in audio, lighting or video systems desirable.
  • Experience in the delivery of live production in a similar genre and size to The Concourse. e.g musical theatre, orchestral and chamber music, contemporary dance, drama, ballet, contemporary music, corporate meetings and product launches.
  • Good general knowledge of all aspects of technical production and keeping that knowledge current with industry standards and practices.
  • Proven knowledge of Occupational Health and Safety procedures and best practise within the industry.
  • I.T. knowledge and experience with I.T. infrastructure, switching, and network management.
  • Be familiar with modern computerised systems including cloud based task management software, drawing software and general office suites.
  • Possess fantastic communication, team building and interpersonal skills.


  • Enthusiasm and positive attitude together with the ability to be a team player and a team leader with commitment to group success are essential.
  • Negotiation skills; with ability to enthuse and engage with the internal team and clients.
  • Ability to communicate openly, share information and support team members in order to contribute to common good and common goals
  • Openness to change and ability to embrace change, willingness to learn.
  • Energised with positive approach, lateral thinking; problem solver
  • Team player and team leader qualities
  • Service orientation
  • Emotionally and professionally mature



  • Minimum of 3 years experience in a performing arts centre, theatre, production company or related industry is considered necessary.
  • Demonstrated experience and high level understanding of technical equipment used in performance spaces of this kind.
  • Physical fitness and ability to comfortably work at heights.
  • Construction Industry Induction (white Card)
  • Expert level competency on in-house equipment relevant to the department.


  • Ability to read music for the purpose of cue-calling.
  • Competent Testing and tagging (AS/NZS 3760)
  • Competent in safe operation of EWP’s (Vertical Lift)
  • Experience with I.T. infrastructure, switching, and network management.
  • First Aid Certificate
  • Basic Rigging
  • CAD software experience
  • Working Safely at Heights Competency


In line with Live Performance Award Production and Support Staff Level 4-6 (depending on experience) 

Minimum 30hrs per week (rostered fortnightly in advance) with overtime. Due to the nature of the industry hours are highly flexible and include long days and work outside regular hours.

Pro-rata annual leave and sick leave.


Send your resume with a covering letter addressing the criteria to 

Incomplete applications will not be accepted.

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