31 Jul 2016

From today CX is DIGITAL FREE

We are one of the only trade magazines that charges for subscriptions but from today digital access becomes free at – where (after registering free) you can read and download ALL our editions back to 2012. Soon we will have the whole archive, indexed, spanning 26 years.

If you currently have a paid digital subscription, then you are entitled to a refund. Alternatively you can upgrade to a print subscription crediting the unused issues against the cost.

To obtain a refund or apply the balance of your subscription to print, please email Belinda: Please understand it will take up to four weeks to process your request as we have many thousands of you.

Why are we doing this?

We are rolling out a new Digital publishing model that we call F.O.M., or Future of Media. It draws on best practice from many publishers with a bit of CX moxy thrown in.

If we don’t change we could eventually die. Our advertisers quite rightly demand as much as possible for their spend, and we are determined to deliver the R.O.I. (Return on Investment) they need. Their markets are changing continually, and we need to change too.

FOM means many MORE people will read a lot more of our content, more often. Stand by for more components of FOM as we roll them out over the next month or two.

We continue in PRINT, and thank all print subscribers for their business.


Published monthly since 1991, our famous AV industry magazine is free for download or pay for print. Subscribers also receive CX News, our free weekly email with the latest industry news and jobs.