Audio Visual Operations & Project Manager

Operations & Projects Manager

PAV Sales & Installation | Perth, WA

We do dozens of jobs a week. This role makes sure every one of them lands clean.

About PAV Sales & Installation

PAV Sales & Installation deliver large-scale audio visual and technology installations across hospitality, commercial venues and major projects in WA.

We don’t do one job every six weeks. We do many jobs, constantly — often overlapping, often moving fast. That means this business lives or dies by planning, coordination, and execution.

This role exists to take pressure off the Salespersons, bring structure to daily operations, and lead the tech team so projects run on time, properly, and without drama.

About the role

As operations & projects manager, you own the engine room of the business.

you are responsible for turning sold work into completed installs — smoothly, efficiently, and without people chasing you.

You manage technicians, scheduling, job readiness, materials, client communication and follow-through. If something slips, you catch it early. If something is unclear, you fix it. If a system is broken, you improve it.

This is not a desk-only role and not a firefighter role. Your job is to prevent problems, not react to them.

What you’ll be accountable for

Job flow & scheduling

• own the master schedule across all projects and installs

• allocate technicians based on skillset, location and priority

• ensure every job is fully ready before it’s booked

• adjust schedules in real time when things change

Technician leadership

• be the go-to person for all field techs

• run daily check-ins and set clear expectations

• track performance, follow up issues, lift standards

• support training, feedback and accountability

Project delivery

• ensure jobs are delivered on time, cleanly and professionally

• coordinate materials, equipment and site readiness

• manage handovers, photos, reports and sign-offs

• reduce rework, delays and confusion

Client & internal communication

• confirm bookings and expectations with clients

• manage changes, delays or issues calmly and clearly

• keep sales and leadership informed of risks or wins

Systems & improvement

• tighten workflows, checklists and documentation

• identify recurring problems and fix them properly

• improve scheduling tools, job tracking and reporting

About you

You’ll do well in this role if you:

• have experience in operations, project coordination or field-based management

• are confident managing people, priorities and pressure

• think ahead, not just react

• communicate clearly and calmly

• like systems, structure and improvement

• are comfortable in a fast-paced, high-volume environment

Experience in AV, tech, construction, events or similar environments is highly regarded — but strong operational skill matters more than industry labels.

How to apply

Send your CV plus a short note answering this: Tell us what frustrates you most about poor operations — and how you usually fix it.