Technical Account Manager | Live Production

Technical Account Manager | Live Production

$100,000–$115,000 + super + paid overtime
Full-time | Botany, Sydney | Concerts, Festivals, Venues & Events

If you’ve built solid experience in live production and you’re ready to take ownership of the whole job — not just one part of the show — we’d like to hear from you.

VLA Productions is looking for someone with a strong live-production background to manage projects from the first client brief through to technical scoping, quoting, planning and delivery.

This isn’t about being an expert in every department. It’s about understanding how a show comes together, knowing what’s technically achievable and being able to work confidently with clients and the teams delivering it.

You might already be working as a Technical Account Manager, Production Manager, Technical Manager or AV Project Manager.

Or you might be a Crew Chief, Technical Lead or experienced Audio, Lighting or Vision person who’s ready to take on broader project responsibility.

The role

You’ll look after projects from the initial client brief through to show delivery.

Depending on the job, that could mean working through the client’s requirements, developing the technical solution, preparing the quote and budget, coordinating departments, dealing with venues and suppliers and making sure everyone has what they need to deliver the show.

Day to day, you’ll:

• work directly with clients on their production requirements and advise on suitable technical solutions

• build and maintain strong relationships with clients and venue partners

• scope the technical requirements for each job

• prepare accurate quotes and manage project budgets

• coordinate Audio, Lighting, Vision, Staging, Rigging and other production requirements

• work closely with our technical and production teams

• liaise with venues, suppliers and other production partners

• attend site inspections, production meetings, events and shows as required

• troubleshoot issues and deal with problems before they become show-day problems

• make sure what’s being proposed to the client can actually be delivered on site.

You’ll have experienced people around you across each technical department, so you don’t need to know everything about everything.

You do need to understand professional live production well enough to ask the right questions, make good calls and know who needs to be involved.

The technical side

This is a client-facing role, but it’s still very much a technical live-production position.

You’ll need hands-on experience with professional live-production equipment and enough technical knowledge to scope and quote work realistically.

A working understanding across Audio, Lighting, Vision, Staging and Rigging is important, even if your own technical background is strongest in one area.

Our systems include equipment from L-Acoustics, Nexo, Funktion-One, DiGiCo, Allen & Heath, grandMA, Robe, Clay Paky, Martin and Chauvet, along with professional LED, media-server and live-video systems.

You don’t need experience with every brand we use, and you don’t need to be a current operator across every department.

You do need enough practical knowledge to communicate confidently with technical teams, understand what’s feasible and make sure the equipment, crew and production solution being quoted make sense for the job.

If you’re also comfortable getting hands-on with equipment when required, that’s highly valued.

About you

Your background will be in live production, touring, technical events, venues or large-scale AV.

You might currently be working in:

• Production or Technical Management

• AV Project Management

• Venue Technical Management

• Technical Account Management

• Crew Chief or Technical Lead roles

• an experienced Audio, Lighting or Vision role.

You’ll need to be comfortable dealing with both clients and crews and able to manage budgets, changing priorities and several projects at different stages.

Around 2–3+ years of relevant professional live-production experience would give you a good foundation for the role, although we’re more interested in the experience and capability you bring than your current job title.

You don’t need to have been an Account Manager before.

For the right person, this could be a good step from technical or production work into broader project ownership, client management and commercial responsibility.

This is a live-production role, so we’re looking for experience in live events rather than a solely broadcast or studio-based background.

Why the role?

You get to stay close to the technical side of live production while taking ownership of more of the job.

Rather than only being responsible for your department or your part of the show, you’ll be involved from the initial client brief and technical solution through quoting, planning and delivery.

You’ll work across concerts, festivals, venues, corporate productions and other live events, with experienced Audio, Lighting, Vision and production people around you.

It’s an opportunity to broaden your career into client management, quoting, budgeting and project ownership without moving away from the live-production industry.

Salary & conditions

$100,000–$115,000 + super, depending on experience, plus paid overtime.

The role is full-time and based at VLA Productions in Botany, with time also spent at venues, client sites and shows.

As you’d expect with live production, there’ll be some evening and weekend work. Additional hours are paid rather than absorbed into your salary.

A current driver’s licence is required.

About VLA Productions

VLA Productions provides Audio, Lighting, Vision and technical production for concerts, festivals, venues, corporate events and other live productions.

We’re growing and looking for someone with a solid production background who can take ownership of projects and become part of the team.

Interested?

If you’ve got the production experience but not the “Account Manager” title, don’t let that put you off.

Apply through SEEK with your CV and tell us a little about the shows, venues and projects you’ve worked on, the role you’ve played in delivering them and the technical systems you’re familiar with.

If you understand how live shows actually come together and you’re ready to take on more responsibility for the whole project, we’d like to hear from you.

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